trezor.io/start — How to initialize, verify and manage your Trezor®

Why start at trezor.io/start?

trezor.io/start is the single, official on-ramp for initializing any Trezor® Hardware Wallet. When you open this page you get a guided experience that helps you confirm device authenticity, install the recommended management software (Trezor® Suite), and create a secure recovery seed. Using the official start page protects you from phishing sites and counterfeit installers — a critical first step for anyone who values custody and long-term safety.

Downloads: Trezor® Suite & Trezor Bridge

Trezor® Suite is the desktop and web application used to manage accounts, update firmware, and sign transactions. Use the Trezor Suite Download link from trezor.io/start to get the correct build for Windows, macOS, or Linux. Some browser/OS combinations still require Trezor Bridge — a lightweight helper that allows the browser to communicate with older device models. If prompted, follow the site’s instructions to perform a Trezor Bridge Download from the official source only.

Trezor® Login & wallet access

Trezor® does not use a conventional username/password login. Instead, you connect your device and confirm actions on the device itself. When you open the Trezor® Suite and attach your hardware wallet, enter the device PIN on the device screen and verify transactions by tapping its buttons. This physical confirmation model ensures that even if your computer is compromised, your private keys remain protected.

Troubleshooting common login and connection issues

Searches like “Trezor Login not working”, “Unable to login Trezor”, or “Error Connecting Trezor Account” are common. Use this checklist to resolve most issues:

• Verify you used trezor.io/start and installed the official Suite/Bridge.
• Try a different USB cable and port — many failures are physical-cable related.
• Install the latest firmware via Suite when prompted; outdated firmware may prevent login.
• Clear browser cache or reinstall the Suite App if the web interface reports errors.
• If problems persist, collect logs from Suite and contact the Trezor® Help Center for guided diagnosis.

If you see “Can’t verify Trezor Wallet” during setup, stop and follow the authenticity verification flow on trezor.io/start to avoid proceeding with a compromised device.

Account recovery and 2FA

Trezor® uses a recovery seed phrase (12–24 words) as the sole backup for your keys. If your device is lost or damaged, restore that seed on a new device to regain access. The hardware itself does not manage external 2FA for exchanges — when users mention “Trezor 2fa reset,” they are typically referring to resetting two-factor authentication on a third-party service, not the Trezor® device. Never disclose your seed to support staff or enter it into websites.